SERVICE DEPARTMENT

With proper maintenance and care, your vehicle will last longer and deliver more dependable, economical performance. Lexus recommends obtaining scheduled maintenance for your vehicle every six months or 5,000 miles, whichever occurs first.

SCHEDULE SERVICE

LEXUS LINEUP

ALL

SEDANS

SUVS

COUPES

HYBRIDS

PERFORMANCE

ES 300h
43 / 44 MPG
2020 Es 300h
ES 350
22 / 32 MPG
2020 Es 350
GS 300
22 / 32 MPG
2020 Gs 300
GS 350
20 / 28 MPG
2020 Gs 350
GS F
16 / 24 MPG
2020 Gs F
GX 460
15 / 19 MPG
2020 Gx 460
IS 300
21 / 30 MPG
2020 Is 300
IS 350
20 / 28 MPG
2020 Is 350
LC 500
16 / 25 MPG
2020 Lc 500
LC 500h
26 / 34 MPG
2020 Lc 500h
LS 500
19 / 30 MPG
2020 Ls 500
LS 500h
25 / 33 MPG
2020 Ls 500h
LX 570
12 / 16 MPG
2020 Lx 570
NX 300
22 / 28 MPG
2020 Nx 300
NX 300h
33 / 30 MPG
2020 Nx 300h
RC 300
21 / 30 MPG
2020 Rc 300
RC 350
20 / 28 MPG
2020 Rc 350
RC F
16 / 25 MPG
2020 Rc F
RX 350
20 / 27 MPG
2020 Rx 350
RX 350L
19 / 26 MPG
2020 Rx 350l
RX 450h
31 / 28 MPG
2020 Rx 450h
RX 450hL
29 / 28 MPG
2020 Rx 450hl
UX 200
29 / 37 MPG
2020 Ux 200
UX 250h
41 / 38 MPG
2020 Ux 250h
ES 350
22 / 32 MPG
2020 Es 350
IS 300
21 / 30 MPG
2020 Is 300
IS 350
20 / 28 MPG
2020 Is 350
LS 500h
25 / 33 MPG
2020 Ls 500h
GS 350
20 / 28 MPG
2020 Gs 350
GS 300
22 / 32 MPG
2020 Gs 300
ES 300h
43 / 44 MPG
2020 Es 300h
GS F
16 / 24 MPG
2020 Gs F
LS 500
19 / 30 MPG
2020 Ls 500
LX 570
12 / 16 MPG
2020 Lx 570
RX 350
20 / 27 MPG
2020 Rx 350
RX 350L
19 / 26 MPG
2020 Rx 350l
GX 460
15 / 19 MPG
2020 Gx 460
RX 450h
31 / 28 MPG
2020 Rx 450h
RX 450hL
29 / 28 MPG
2020 Rx 450hl
LC 500h
26 / 34 MPG
2020 Lc 500h
RC 300
21 / 30 MPG
2020 Rc 300
RC F
16 / 25 MPG
2020 Rc F
LC 500
16 / 25 MPG
2020 Lc 500
ES 300h
43 / 44 MPG
2020 Es 300h
LC 500h
26 / 34 MPG
2020 Lc 500h
LS 500h
25 / 33 MPG
2020 Ls 500h
NX 300h
33 / 30 MPG
2020 Nx 300h
RX 450hL
29 / 28 MPG
2020 Rx 450hl
UX 250h
41 / 38 MPG
2020 Ux 250h
RX 450h
31 / 28 MPG
2020 Rx 450h
GS F
16 / 24 MPG
2020 Gs F
RC F
16 / 25 MPG
2020 Rc F
LC 500
16 / 25 MPG
2020 Lc 500
LC 500h
26 / 34 MPG
2020 Lc 500h

CUSTOMER REVIEWS

Amanda in service is always incredibly helpful and nice to work with.

- Joel Mangan

We had an outstanding experience just recently when we bought our Lexus. I’d like to acknowledge my appreciation to the staff including Sean Kass, Russell Parr and Justin Batshon. Thanks to Mik Kotval for taking time with us to go over all the advanced tech in our 2020 Lexus. Thanks again!

- William Mccarthy

We worked with Hernando and had a wonderful experience! Couldn’t recommend them more!

- Emily Aubry

Went in for routine maintenance plus a knock noise with a crazy story of my interpretation of where the noise was coming from and what was happening. These guys deciphered what I told them, found the noise, and corrected the issue all in a couple of days. Also, the texting way to communicate is so convenient. We are so happy with our purchase and even more happy with the service from Lexus of Ann Arbor

- jason prone

I recently purchased a vehicle from this location, working with George Freij. During my experience (two test drives, vehicle pick up, license plate pick up), I observed that proper COVID safety precautions were taking place, which made me comfortable and added trust. Throughout the sales process, I felt my representative was informed and helpful without being pushy. I am very happy with my purchase and will consider working with this dealership again in the future.

- Ruth Facer

Good experience for driving test. Explain details about functionality of vehicle and great offer for the financial aid.

- Terry Huang

I worked with Hernando and it was a pleasure. He listened to my needs and got me a great deal! It was so easy buying a car. Would 100% come back again.

- Wesley Huang

I’m so glad that they were able to come and pick up my car they serviced it to get it back to me they even dropped it off at the golf course to me quick and fast

- Cheryl Snipes

I can not say enough about my very positive experience!!! Jeff Mock and Jay were so wonderful! They were kind, patient and very thorough. Anyone considering buying a Lexus you much to go to Lexus of Ann Arbor! I had a bad experience at another Lexus dealer and I couldn't believe the difference in experience! Wonderful dealer with fantastic people! What a great team!!!!! Love the ES350 also!!!!!

- vonda cini

Hi I had a very good experience at Lexus of Ann Arbor Justin was very busy but he remain focused and he took a lot of time with me I really appreciated the time he spent with me thanks again

- Catherine Williams

Purchased a 2017 RX350 in May during the pandemic, so it was a bit strange having to deal with the new protocol. Hernando was very helpful and made our buying experience quite pleasant. Would recommend this dealership as they were good to work with. I believe we paid a fair price for the vehicle.

- Tim

Purchased a 2017 RX350 in May during the pandemic, so it was a bit strange having to deal with the new protocol. Hernando was very helpful and made our buying experience quite pleasant. Would recommend this dealership as they were good to work with. I believe we paid a fair price for the vehicle.

- Tim

Just picked up our GX 460 first Lexus, with the help of Dina and the finance staff they made it happen and made it possible for us to pick up our GX 460 on Saturday. Truly amazing staff very knowledgeable I am forever grateful. absolutely amazing experience thank you all for what you have done.

- Ali Omar

Awesome people 👍 I love my car

- Benita Ehikioria

Quick I was n and out

- Tania Dudley

This is my third vehicle that I have leased/purchased from Lexus of Ann Arbor. George has been my salesperson all three times and I only have positive things to relay about the purchase agreements and the professional persons we have dealt with during these times.

- Sandra Trella

I had the best experience with Jeff (sales), Justin (finance), and Jay (manager?); given our world has changed with Covid, they both had me comfortable throughout the entire process. I was able to handle the entire sales process over phone/text messages, I was able to receive paperwork ahead of time to verify everything, and I was able to sign on site and get out of the dealership within 20 minutes. Pricing they gave initially, is the pricing they honored AND was over $100 less than area...View More

- az19

this Lexus dealership is as honest as they come; right away they gave me best price and I called southfield/utica, Grand Rapids and one in Chicago and all were over $100+ for a lease... the funniest thing is their competitor said they're dishonest and would never honor the pricing (news alert - Lexus of Ann Arbor did honor and were 100% honest throughout entire process).

- Woodward Shops

I had the best experience with Jeff (sales), Justin (finance), and Jay (manager?); given our world has changed with Covid, they both had me comfortable throughout the entire process. I was able to handle the entire sales process over phone/text messages, I was able to receive paperwork ahead of time to verify everything, and I was able to sign on site and get out of the dealership within 20 minutes. Pricing they gave initially, is the pricing they honored AND was over $100 less than area...View More

- az19

We bought our first Lexus 3 years ago, an RX350, and loved the quality and the ride. But as you get older and retire, you realize you don’t need things to be as big as you used too, so it was back to the dealer to change to a more appropriate vehicle. To digress A little, the sales rep we bought our first car from left the dealership shortly after we bought our car. Whenever I would go back for service, and was there waiting, I met the nicest man. Hernando was his name, and he would always...View More

- Florita Cameron

I worked with both Jay and Jeff during the process of financing my Lexus. They were professional, knowledgeable, and went above and beyond to make the purchase of my Lexus a fair and pleasant experience. 5/5 stars.

- Alexander Tolly

I had the best experience with Jeff (sales), Justin (finance), and Jay (manager?); given our world has changed with Covid, they both had me comfortable throughout the entire process. I was able to... more

- Alexandra M.

I had the best experience with Jeff (sales), Justin (finance), and Jay (manager?); given our world has changed with Covid, they both had me comfortable throughout the entire process. I was able to handle the entire sales process over phone/text messages, I was able to receive paperwork ahead of time to verify everything, and I was able to sign on site and get out of the dealership within 20 minutes. Pricing they gave initially, is the pricing they honored AND was over $100 less than area...View More

- Alexandra M.

I had the best experience with Jeff (sales), Justin (finance), and Jay (manager?); given our world has changed with Covid, they both had me comfortable throughout the entire process. I was able to handle the entire sales process over phone/text messages, I was able to receive paperwork ahead of time to verify everything, and I was able to sign on site and get out of the dealership within 20 minutes. Pricing they gave initially, is the pricing they honored AND was over $100 less than area...View More

- Alexandra Zaki

Great professional experience, i appreciate them hand sanitizing my car as well .

- Angel Simmons

During the pandemic Corona crisis, even though I know it is their job, they graciously came and picked up my car for its maintenance service. They are always very polite on the phone and accommodating. In the past I wasn’t totally impressed with them, when I bought my first car several years ago, but now I am very happy with them, their service, their customer relations and I like to people. I recommend Lexus of Ann Arbor

- B J Y
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