“ ” My battery died. Your team treated me courteously and promptly changed my battery. Thanks, Steve

“ ” Bad experience at pick up, was notified that my car was ready, upon arrival, car was not ready, took another 45 minutes before I was able to leave the dealership. Caused me to miss an appointment with my own client, very little offered to apologize for it, outside of, we are sorry it happened and a...

“ ” The staff and all the associates of Lexus of Ann Arbor Could have not been more professional and accommodating to our purchase, I would highly recommend them to purchase your next vehicle, I drove from Dublin,Ohio to purchase our new GX460 and are completely thrilled. The sales manager Sean Kass...

“ ” Service here is absolutely the best.

“ ” This is our 3rd lease for a 450RX Hybrid at the Lexus dealer in A2. Even though the process was overall palatable, we weren’t able to get the lease price or color car that we wanted. We wanted the same options on our 2020 lease that our 2017 lease had. That would have assured the same monthly...

“ ” So far, I have purchased three vehicles from Lexus of Ann Arbor. While I love my vehicles, the reason I keep going back to Lexus of Ann Arbor is the way I am treated as a customer. They had me at hello. From George, the salesman who sold me the vehicles, to all the folks in the showroom and the...

“ ” Service was excellent. Very knowledgeable and helpful. Amanda assisted me.

“ ” Responded promptly, email and called. Provided pictures and car fax.

“ ” Thanks to Hernando, Theresa and Justin for a great experience getting a new vehicle. I admit my experience with different people at Lexus of Ann Arbor several years ago wasn’t great - it was so unpleasant that I broke from Lexus after over two decades of ownership. But when I came back this past...

“ ” Amanda did an excellent job providing a high degree of customer service. She checked on me periodically while my car was being Worked on. I could not have expected more attention then Amanda provided. She is a real winner

“ ” Loved my first service! Friendly staff, great service.

“ ” Excellent service

“ ” Excellent service and communication from Sean as usual.

“ ” Timely and courteous!