“ ” Amanda was an excellent rep for the service department. She was punctual, well prepared and had my loaner car ready to go. She kept me informed by voicemail and text as to the status of my vehicle and the time it would be available for pickup. I really appreciated her attentiveness. She was the...

“ ” Awesome experience with the service Dept they went over and beyond! I was very happy with their performance on my car! Justin the service consultant was very professional and attentive to my needs for my Lexus. He made sure I was happy with the service from beginning to end! The Manager John was...

“ ” My experience here wasn’t very good. They didn’t seem knowledgeable about their vehicles. Every time I’d ask a technical question I would be told they’re going to follow up on that, but never got an answer. After I took the car home and went through the owners manual I noticed it didn’t...

“ ” Positive experience

“ ” Got me in right away. Outstanding service as usual.

“ ” As usual, my service at LEXUS today was prompt and timely in spite of the fact that they were very busy. I read peacefully in the customer lounge and right on cue my service representative appeared to let me know my car was ready. A+ LEXUS service is a primary reason I lease Lexus cars.

“ ” Lexus and in particular Amanda provide the BEST service possible when I took my car in for airbag replacement. During that service they went over my car with a fine tooth comb and provided me with a list of all the should have repaired items. It just so happens, I too know the car needed some work,...

“ ” Prompt service, very professional. Also appreciated the loaner car.

“ ” Service was reasonably quick and good. Staff was helpful and professional. I will be back.

“ ” Excellent service and great deals!

“ ” Safety concern of hesitation on wide open throttle not properly addressed. When passing on highway the driver should not have to switch between eco & sport mode manually as indicated on the return paperwork.

“ ” Great Customer Service and Follow-up. They also do a great job cleaning the car :).

“ ” Always a great experience! Good communication & great customer service!

“ ” it was an amazing experience at lexus of ann arbor, excellent customer service by Mr John

“ ” Shawn repair tech was great.

“ ” Very positive. People are professional and alert to your constraints

“ ” Sean, Amanda, and George in the service and pre-owned vehicle department did an amazing job for us. I brought in my RX after water damage. Sean gave me a loaner even though my insurance company ended up totalling it out. George hustled trying to find us a replacement vehicle. And even though we...

“ ” Service was excellent and fast

“ ” Awesome teamwork amongst the managers and sales consultant Hassan M. I would recommend Lexus of Ann Arbor to anyone that wants A+ service. Thank you again for the great experience.

“ ” I am not sure regarding the services i received because I don't know what was done other than washing the car. The service people were polite which was appreciated. They were prompt in doing whatever they did.

“ ” Amanda was very professional and pleasant. She should receive a pay increase and commendations for her excellent work.

“ ” Always great experience buying car at this dealer, the process always very quick no hassle no BS and i am always impressed! and trust me, ive been in so many car dealers but LEXUS OF ANN ARBOR is my and my lexus fans friends’s fave! HERNANDO MEIJA is such a great salesperson, he is very friendly,...

“ ” They contacted me first thing the next morning, we went to the dealership that afternoon and purchased the 2019 Lexus NX300 for $37,000. Great service from the dealership. CarGurus turnout to be a valuable service,