Lexus of Ann Arbor

Meet Our Staff

Our staff here at Lexus of Ann Arbor is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our MANAGEMENT Staff

Master Lexus Certified General JEFF  MOCK
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Master Lexus Certified General
JEFF MOCK
General Manager Sean Kass
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Lexus Certified General Manager
General Manager
Sean Kass
Sales & Finance Manager Theresa Fulton
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Lexus Certified Sales & Finance Manager
Sales & Finance Manager
Theresa Fulton
Sales & Business Manger Justin Batshon
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Lexus Certified Sales & Business Manager
Sales & Business Manger
Justin Batshon
Service Director BRANDON  PONDER
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Lexus Certified Service Director
Service Director
BRANDON PONDER
Parts Manager GEORGE  FULKS
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Lexus Certified Parts Manager
Parts Manager
GEORGE FULKS
Customer Relations Manager KYMBERLEE  CLARK
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Customer Relations Manager
KYMBERLEE CLARK

Meet Our Sales Staff

Sales & Leasing Consultant HERNANDO  MEJIA
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Lexus Master Certified Sales and Leasing Consultant
Sales & Leasing Consultant
HERNANDO MEJIA
Sales & Leasing Consultant GEORGE  FREIJ
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Lexus Master Certified Sales & Leasing Consultant
Sales & Leasing Consultant
GEORGE FREIJ
Sales & Leasing Consultant JAY  SINGH
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Lexus Certified Sales & Leasing Consultant
Sales & Leasing Consultant
JAY SINGH
Delivery & Tech Specialist Joseph Codrington
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Lexus Certified Delivery & Technology Specialist
Delivery & Tech Specialist
Joseph Codrington
Sales & Leasing Consultant HASSON  HAMMOUD
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Lexus Certified Sales & Leasing Consultant
Sales & Leasing Consultant
HASSON HAMMOUD
Sales & Leasing Consultant Shashe King
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Lexus Certified Sales & Leasing Consultant
Sales & Leasing Consultant
Shashe King
Sales & Leasing Consultant Russ Parr
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Lexus Certified Sales & Leasing Consultant
Sales & Leasing Consultant
Russ Parr
Sales & Leasing Consultant Doug Scott
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Lexus Certified Sales & Leasing Consultant
Sales & Leasing Consultant
Doug Scott

Meet Our Service Staff

Service Consultant JOHN  LEWIS
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Lexus Certified Service Consultant
Service Consultant
JOHN LEWIS
Service Consultant Sean Marick
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Lexus Certified Service Consultant
Service Consultant
Sean Marick
Service Consultant AMANDA  NOWACZYK
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Lexus Certified Service Consultant
Service Consultant
AMANDA NOWACZYK
Service Consultant Cody Whitehouse
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Lexus Certified Service Consultant
Service Consultant
Cody Whitehouse
Delivery & Tech Specialist Joseph Codrington
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Lexus Certified Delivery & Technology Specialist
Delivery & Tech Specialist
Joseph Codrington

Our Location

Lexus of Ann Arbor
590 Auto Mall Drive
Ann Arbor, MI 48103

Sales: 855-874-4413
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Sales Hours

Monday9:00 am - 8:00 pm
Tuesday9:00 am - 6:00 pm
Wednesday9:00 am - 6:00 pm
Thursday9:00 am - 8:00 pm
Friday9:00 am - 6:00 pm
Saturday10:00 am - 5:00 pm
SundayClosed

Service Hours

Monday7:30 am - 8:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 8:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed

Parts Hours

Monday7:30 am - 8:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 8:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed
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Aaron and the entire Staff of Lexus of Ann Arbor were AWESOME! Thanks for great experience.

- John Hubbard, GOOGLE

I love the car that I bought from them and I actually got a good deal, the sales woman Shashe was amazing and so helpful I’d definitely go back there.

- Tony Lerma, GOOGLE

Poor communication, waited 48 hours and no calls my car was ready. Hand prints inside car! Cleaning was not done.

- Kenneth Onyewurunwa, GOOGLE

love My new gx 460 thanks Jeff

- Nash Farha, GOOGLE

Great service! Kept me well informed. They make a not so fun thing not bad!

- Rachel Meadows, GOOGLE

Service to my car was good, but not perfect. Initial greeting and service to the customer in person needs work. Took 10 minutes for someone to acknowledge me even though I came in right on time for my 3:30 appointment. Otherwise great service and overall fairly priced.

- Stanley Shen, GOOGLE

Friendly, efficient, and professional. Great experience in the service department. John Lewis was great to work with - can’t say enough on how I was treated! Thank you!

- John Shepich, GOOGLE

Very helpful and responsive staff. I had a great experience with Hernando who stayed available and helpful even after the sale was complete. Thank you!

- D Cannon, GOOGLE

Doug Scott was a very patient salesman and treated me with respect. When you go to the dealer wareing a t shirt and jeans not every salesman is so enthusiastic about wasting their time. My salesman Doug took his time and I purchased a vehicle. The reason I did not shop elsewhere was because of the...

- Daniel Budimir, GOOGLE

Amanda was an excellent rep for the service department. She was punctual, well prepared and had my loaner car ready to go. She kept me informed by voicemail and text as to the status of my vehicle and the time it would be available for pickup. I really appreciated her attentiveness. She was the...

- Rita Jarrell, GOOGLE

Awesome experience with the service Dept they went over and beyond! I was very happy with their performance on my car! Justin the service consultant was very professional and attentive to my needs for my Lexus. He made sure I was happy with the service from beginning to end! The Manager John was...

- Tangee Wil, GOOGLE

My experience here wasn’t very good. They didn’t seem knowledgeable about their vehicles. Every time I’d ask a technical question I would be told they’re going to follow up on that, but never got an answer. After I took the car home and went through the owners manual I noticed it didn’t...

- Rupinderpal Grewal, GOOGLE

Positive experience

- Claudia Day, GOOGLE

Got me in right away. Outstanding service as usual.

- Lee Sellenraad, GOOGLE

As usual, my service at LEXUS today was prompt and timely in spite of the fact that they were very busy. I read peacefully in the customer lounge and right on cue my service representative appeared to let me know my car was ready. A+ LEXUS service is a primary reason I lease Lexus cars.

- Kristen Chapman, GOOGLE

Lexus and in particular Amanda provide the BEST service possible when I took my car in for airbag replacement. During that service they went over my car with a fine tooth comb and provided me with a list of all the should have repaired items. It just so happens, I too know the car needed some work,...

- Janice Davis, GOOGLE

Prompt service, very professional. Also appreciated the loaner car.

- Kim Roberts, GOOGLE

Service was reasonably quick and good. Staff was helpful and professional. I will be back.

- Edwin Smith, GOOGLE

Excellent service and great deals!

- Sean Kim, GOOGLE

Safety concern of hesitation on wide open throttle not properly addressed. When passing on highway the driver should not have to switch between eco & sport mode manually as indicated on the return paperwork.

- Paul Jr, GOOGLE

Great Customer Service and Follow-up. They also do a great job cleaning the car :).

- Matthew Stich, GOOGLE

Always a great experience! Good communication & great customer service!

- Christina DePino, GOOGLE

it was an amazing experience at lexus of ann arbor, excellent customer service by Mr John

- Maaz Ahmed Syed, GOOGLE
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