Lexus of Ann Arbor
SERVICE DEPARTMENT

Our Location

Lexus of Ann Arbor
590 Auto Mall Drive
Ann Arbor, MI 48103

Service: 855-874-4422
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Service Hours

Monday7:30 am - 8:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 8:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Spark Plug Replacement :

*Valid only at Lexus of Ann Arbor. Plus any applicable tax, hazard or disposal fees. Some Lexus models are more. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Expires 12/31/19.

Fuel Induction & De-carbon Service :

*Valid only at Lexus of Ann Arbor. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Expires 12/31/19.

A/C System Evaporator Cleaning & Replacement Of Cabin Filter :

*Valid only at Lexus of Ann Arbor. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Expires 12/31/19.

Alignment Special :

*Valid only at Lexus of Ann Arbor. Mounting, Balancing, tax, & disposal fees additional. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Expires 12/31/19.

Front or Rear Brake Service :

*Starting at $319.95, some models may be higher. Valid only at Lexus of Ann Arbor. Not valid on the purchase of tires. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Expires 12/31/19.

Timing Belt Replacement Special :

*Valid only at Lexus of Ann Arbor. Not valid on the purchase of tires. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Expires 12/31/19.

Lexus of Ann Arbor Special :

*Valid only at Lexus of Ann Arbor. Not valid on the purchase of tires. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Expires 12/31/19.

A/C System Check :

*Valid only at Lexus of Ann Arbor. Maximum value not to exceed $200. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Expires 12/31/19.

Loyal Lexus Owner Special :

*Valid only on Mondays at Lexus of Ann Arbor. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Expires 12/31/19.

Tire Pressure Light Special :

*Valid only at Lexus of Ann Arbor. Not valid on the purchase of tires. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Expires 12/31/19.

Meet Our Service Staff

Service Consultant JOHN  LEWIS
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Lexus Certified Service Consultant
Service Consultant
JOHN LEWIS
Service Consultant Sean Marick
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Lexus Certified Service Consultant
Service Consultant
Sean Marick
Service Consultant AMANDA  NOWACZYK
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Lexus Certified Service Consultant
Service Consultant
AMANDA NOWACZYK
Service Consultant Cody Whitehouse
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Lexus Certified Service Consultant
Service Consultant
Cody Whitehouse
Delivery & Tech Specialist Joseph Codrington
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Lexus Certified Delivery & Technology Specialist
Delivery & Tech Specialist
Joseph Codrington

Contact Information


Amanda did an excellent job providing a high degree of customer service. She checked on me periodically while my car was being Worked on. I could not have expected more attention then Amanda provided. She is a real winner

- capt j, GOOGLE

Loved my first service! Friendly staff, great service.

- AJ Siaudvytis, GOOGLE

Excellent service

- Jeremy Nguyen, GOOGLE

Excellent service and communication from Sean as usual.

- Peter Bozeman, GOOGLE

Timely and courteous!

- Slydog Carter, GOOGLE

George and his team were friendly and helpful. Pressure free and got me the exact car I wanted.

- Max Davis, GOOGLE

Quick, Easy, and Great customer service! I love my vehicle and would highly recommend Lexus of Ann Arbor. Thank you!

- kclarkie87, GOOGLE

Doug was extremely helpful and very accommodating when we stopped in. He carefully listened to what we were looking for, as well as answered all of our questions: both while at the dealership as well as while test-driving a GX. Would highly recommend asking for Doug when visiting this place!

- Matt Sheuerman, GOOGLE

Great staff and technicians!

- Patricia Stevenson, GOOGLE

Russell was a pleasure to work with! He was great to talk with and was very thorough going over all the features of my new car. Everyone at Lexus of Ann Arbor were friendly and helpful! Thank you for making this new car purchase a breeze!

- Julie Acs-Ray, GOOGLE

The Lexus team was real personable & helpful in assisting me with prompt attention & follow-up, their showroom is very beautiful with comfortable seating; very positive experience.

- x, GOOGLE

Aaron and the entire Staff of Lexus of Ann Arbor were AWESOME! Thanks for great experience.

- John Hubbard, GOOGLE

I love the car that I bought from them and I actually got a good deal, the sales woman Shashe was amazing and so helpful I’d definitely go back there.

- Tony Lerma, GOOGLE

Poor communication, waited 48 hours and no calls my car was ready. Hand prints inside car! Cleaning was not done.

- Kenneth Onyewurunwa, GOOGLE

love My new gx 460 thanks Jeff

- Nash Farha, GOOGLE

Great service! Kept me well informed. They make a not so fun thing not bad!

- Rachel Meadows, GOOGLE

Service to my car was good, but not perfect. Initial greeting and service to the customer in person needs work. Took 10 minutes for someone to acknowledge me even though I came in right on time for my 3:30 appointment. Otherwise great service and overall fairly priced.

- Stanley Shen, GOOGLE

Friendly, efficient, and professional. Great experience in the service department. John Lewis was great to work with - can’t say enough on how I was treated! Thank you!

- John Shepich, GOOGLE

Very helpful and responsive staff. I had a great experience with Hernando who stayed available and helpful even after the sale was complete. Thank you!

- D Cannon, GOOGLE

Doug Scott was a very patient salesman and treated me with respect. When you go to the dealer wareing a t shirt and jeans not every salesman is so enthusiastic about wasting their time. My salesman Doug took his time and I purchased a vehicle. The reason I did not shop elsewhere was because of the...

- Daniel Budimir, GOOGLE

Amanda was an excellent rep for the service department. She was punctual, well prepared and had my loaner car ready to go. She kept me informed by voicemail and text as to the status of my vehicle and the time it would be available for pickup. I really appreciated her attentiveness. She was the...

- Rita Jarrell, GOOGLE

Awesome experience with the service Dept they went over and beyond! I was very happy with their performance on my car! Justin the service consultant was very professional and attentive to my needs for my Lexus. He made sure I was happy with the service from beginning to end! The Manager John was...

- Tangee Wil, GOOGLE

My experience here wasn’t very good. They didn’t seem knowledgeable about their vehicles. Every time I’d ask a technical question I would be told they’re going to follow up on that, but never got an answer. After I took the car home and went through the owners manual I noticed it didn’t...

- Rupinderpal Grewal, GOOGLE

Positive experience

- Claudia Day, GOOGLE

Got me in right away. Outstanding service as usual.

- Lee Sellenraad, GOOGLE
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