SERVICE DEPARTMENT

Our Location

Lexus of Ann Arbor
590 Auto Mall Drive
Ann Arbor, MI 48103

Service: 855-874-4422
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Service at Lexus of Ann Arbor
Service at Lexus of Ann Arbor

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Brake Fluid Flush : 20% off Brake Fluid Flush

*Valid only at Lexus of Ann Arbor. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details.

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All-Wheel Balance Special : Only 79.99* All-Wheel Balance Special

*Valid only at Lexus of Ann Arbor. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details.

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A/C System Check : A/C System Check

Valid only at Lexus of Ann Arbor. Includes 2 pounds of freon. Not applicable to 1234yf systems. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Offer expire 8/31/2020.

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Serpentine Belt Replacement Special : 20% off Serpentine Belt Replacement Special

*Valid only at Lexus of Ann Arbor. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details.

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For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
All-Wheel Drive Service : All-Wheel Drive Service

*Valid only at Lexus of Ann Arbor. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Offer expires 8/31/2020.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Summer Road Trip Special : Summer Road Trip Special

Valid only at Lexus of Ann Arbor. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Offer expires 8/31/2020.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Dealer-Installed Accessories : 15% off Any Dealer-Installed Accessories

*Plus tax and applicable fees. Cannot combine offers. Expires 8/31/2020.

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Scan the QR Code using a scanner app on your smartphone.
Maintenance Package : Maintenance Package

*Valid only at Lexus of Ann Arbor. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Ann Arbor service advisor for details. Offer expires 8/31/2020.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.

Meet Our Service Staff

Service Advisor Amanda Nowaczyk
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Lexus Certified Service Consultant
Service Advisor
Amanda Nowaczyk
Service Consultant Sean Marrick
X
Lexus Certified Service Consultant
Service Consultant
Sean Marrick
Service Consultant Alex Aitchison
X
Lexus Certified Service Consultant
Service Consultant
Alex Aitchison

Contact Information


We had a good experience and we are very happy with the car. Hasson the sales person was very helpful.

- Ahmed Allam, GOOGLE

Just bought a preowned Lexus from Hasson and it was a great car buying experience. Very friendly staff and service!! I would definitely recommend using Hasson to buy your Lexus.

- TheBig Balboski, GOOGLE

Got an unexpected great deal from Lexus of Ann Arbor that I couldn’t get from mead Lexus of Utica. People here are very diligent in making the deal to work. From salesman J . Singh to management, hats off to them. These people know what they are doing. Would definitely recommend this dealership...

- Carlos Tan, GOOGLE

Although vehicle was no longer available, they were quick to respond and offered to look at additional vehicles

- Kelly, CARGURUS

Amanda in service is always incredibly helpful and nice to work with.

- Joel Mangan, GOOGLE

We had an outstanding experience just recently when we bought our Lexus. I’d like to acknowledge my appreciation to the staff including Sean Kass, Russell Parr and Justin Batshon. Thanks to Mik Kotval for taking time with us to go over all the advanced tech in our 2020 Lexus. Thanks again!

- William Mccarthy, GOOGLE

Went in for routine maintenance plus a knock noise with a crazy story of my interpretation of where the noise was coming from and what was happening. These guys deciphered what I told them, found the noise, and corrected the issue all in a couple of days. Also, the texting way to communicate is so...

- jason prone, GOOGLE

I recently purchased a vehicle from this location, working with George Freij. During my experience (two test drives, vehicle pick up, license plate pick up), I observed that proper COVID safety precautions were taking place, which made me comfortable and added trust. Throughout the sales process, I...

- Ruth Facer, GOOGLE

Good experience for driving test. Explain details about functionality of vehicle and great offer for the financial aid.

- Terry Huang, GOOGLE

I worked with Hernando and it was a pleasure. He listened to my needs and got me a great deal! It was so easy buying a car. Would 100% come back again.

- Wesley Huang, GOOGLE

I’m so glad that they were able to come and pick up my car they serviced it to get it back to me they even dropped it off at the golf course to me quick and fast

- Cheryl Snipes, GOOGLE

I can not say enough about my very positive experience!!! Jeff Mock and Jay were so wonderful! They were kind, patient and very thorough. Anyone considering buying a Lexus you much to go to Lexus of Ann Arbor! I had a bad experience at another Lexus dealer and I couldn't believe the difference in...

- vonda cini, GOOGLE

Hi I had a very good experience at Lexus of Ann Arbor Justin was very busy but he remain focused and he took a lot of time with me I really appreciated the time he spent with me thanks again

- Catherine Williams, GOOGLE

Purchased a 2017 RX350 in May during the pandemic, so it was a bit strange having to deal with the new protocol. Hernando was very helpful and made our buying experience quite pleasant. Would recommend this dealership as they were good to work with. I believe we paid a fair price for the vehicle.

- Tim, CARS

Purchased a 2017 RX350 in May during the pandemic, so it was a bit strange having to deal with the new protocol. Hernando was very helpful and made our buying experience quite pleasant. Would recommend this dealership as they were good to work with. I believe we paid a fair price for the vehicle.

- Tim, DEALERRATER

Just picked up our GX 460 first Lexus, with the help of Dina and the finance staff they made it happen and made it possible for us to pick up our GX 460 on Saturday. Truly amazing staff very knowledgeable I am forever grateful. absolutely amazing experience thank you all for what you have done.

- Ali Omar, GOOGLE

Awesome people 👍 I love my car

- Benita Ehikioria, GOOGLE

Quick I was n and out

- Tania Dudley, GOOGLE

This is my third vehicle that I have leased/purchased from Lexus of Ann Arbor. George has been my salesperson all three times and I only have positive things to relay about the purchase agreements and the professional persons we have dealt with during these times.

- Sandra Trella, GOOGLE

I had the best experience with Jeff (sales), Justin (finance), and Jay (manager?); given our world has changed with Covid, they both had me comfortable throughout the entire process. I was able to handle the entire sales process over phone/text messages, I was able to receive paperwork ahead of...

- az19, DEALERRATER

this Lexus dealership is as honest as they come; right away they gave me best price and I called southfield/utica, Grand Rapids and one in Chicago and all were over $100+ for a lease... the funniest thing is their competitor said they're dishonest and would never honor the pricing (news alert -...

- Woodward Shops, GOOGLE

I had the best experience with Jeff (sales), Justin (finance), and Jay (manager?); given our world has changed with Covid, they both had me comfortable throughout the entire process. I was able to handle the entire sales process over phone/text messages, I was able to receive paperwork ahead of...

- az19, CARS

We bought our first Lexus 3 years ago, an RX350, and loved the quality and the ride. But as you get older and retire, you realize you don’t need things to be as big as you used too, so it was back to the dealer to change to a more appropriate vehicle. To digress A little, the sales rep we bought...

- Florita Cameron, GOOGLE

I worked with both Jay and Jeff during the process of financing my Lexus. They were professional, knowledgeable, and went above and beyond to make the purchase of my Lexus a fair and pleasant experience. 5/5 stars.

- Alexander Tolly, GOOGLE
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