Lexus Of Ann Arbor Experience

The Lexus of Ann Arbor Experience
The Lexus of Ann Arbor Advantage

Experience Amazing At Lexus of Ann Arbor

From the moment you arrive to every return service visit, read on to see what it means to be treated like a VIP at one of Michigan's oldest and most established Lexus dealerships.

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4.5 / 5 Stars · 1,500+ Reviews
Lexus Master Certified Team
Complimentary Wash & Inspection with Every Service
Lexus of Ann Arbor welcome and sales floor
01 Tour Stop

Welcome & New Vehicle Sales

Lexus Master Certified Sales Consultants · No Pressure · On Your Terms

From the moment you walk through our doors, you're greeted by Lexus Master Certified Sales Consultants whose first priority is understanding you — not moving inventory. Our showroom is designed to be warm, unhurried, and pressure-free, so you can explore at your own pace.

  • Complimentary beverage bar, coffee, and snacks in a comfortable lounge
  • Consultants focus on your needs first — no high-pressure tactics, ever
  • Can't make it in? Schedule a personal showing at your home or office
  • Full new Lexus lineup on display: RX, NX, ES, IS, GX, LX, UX & more
Ultimate Convenience

We'll Come to You

Skip the drive. Our sales team can bring the Lexus experience directly to your home or office — a personal showing, on your schedule, with zero pressure.

Lexus L/Certified Pre-Owned vehicles
02 Tour Stop

Pre-Owned & L/Certified Sales

Near-New Confidence · 161-Point Inspection · Long-Term Peace of Mind

Pre-owned shoppers receive the same first-class treatment as new vehicle buyers. Every L/Certified Lexus has cleared a rigorous 161-point inspection, ensuring it meets Lexus's exacting standards before it reaches our lot.

  • Vehicles six model years or newer with under 85,000 miles
  • Comprehensive 12-month / 12,000-mile warranty included
  • 7-year / 100,000-mile powertrain warranty for added confidence
  • 2-year / 20,000-mile complimentary maintenance program
  • 24/7 roadside assistance included
Why L/Certified

Six Reasons to Choose an L/Certified Lexus

Every L/Certified vehicle is backed by a suite of protections that make near-new confidence genuinely attainable.

01

161-Point Quality Inspection

Every L/Certified vehicle is thoroughly inspected across 161 individual quality checkpoints by factory-trained Lexus technicians before it's offered for sale.

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02

Comprehensive Warranty

A 12-month / 12,000-mile comprehensive warranty covers your vehicle from day one, with the same factory-backed protection you'd expect from a new Lexus purchase.

03

Powertrain Protection

A 7-year / 100,000-mile powertrain warranty provides long-term peace of mind on the components that matter most — engine, transmission, and drivetrain.

04

Complimentary Maintenance

Two years or 20,000 miles of complimentary maintenance is included with every L/Certified vehicle — oil changes, tire rotations, and more covered at no charge.

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05

24/7 Roadside Assistance

Around-the-clock roadside assistance is included throughout the warranty period — flat tires, dead batteries, lockouts, and emergency towing, whenever you need it.

06

Same First-Class Experience

Pre-owned shoppers receive the same level of hospitality, transparency, and follow-through as new vehicle buyers. At Lexus of Ann Arbor, the experience never varies by price point.

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Lexus of Ann Arbor finance consultants
03 Tour Stop

Financing Your Vehicle

Lexus Master Certified Finance Consultants · Flexible Options · Full Transparency

Our Lexus Master Certified Finance Consultants guide you through every step of the transition from browsing to ownership. Whether you're leasing, financing, or paying cash, they build a plan around your budget — not a script.

  • Flexible lease and loan options tailored to your individual budget
  • All credit histories welcome — we work to find a solution for everyone
  • Online payment calculator and trade-in appraisal tool available 24/7
  • Pre-approval available online before you set foot in the dealership
  • No surprises — transparent numbers from first conversation to final signature
Start Before You Arrive

Know Your Numbers Before You Walk In

Use our online tools to get pre-approved, estimate payments, and appraise your trade-in — so the only thing left to do is drive away in your new Lexus.

Lexus of Ann Arbor service department
04 Tour Stop

Service & Parts

Factory-Trained Technicians · Genuine OEM Parts · The Advantage Perks

Returning for maintenance is designed to be just as seamless as the day you bought your Lexus. Our factory-trained technicians work with genuine OEM parts while you relax in an amenity-rich environment — or we can come to you.

  • Complimentary multi-point inspection with every visit
  • Complimentary exterior wash and interior cleaning
  • Lexus loaner vehicles provided for longer appointments
  • Home or office pickup and delivery for service appointments
  • Business workstations with complimentary Wi-Fi while you wait
  • Dedicated children's play area for families
The Advantage Perks

What Every Service Visit Includes

The Lexus of Ann Arbor Advantage doesn't end at the sale. These perks are built into every single service appointment.

Multi-Point Inspection

A complimentary multi-point inspection is performed at every visit so you always know the full picture of your vehicle's health.

Wash & Interior Clean

Your Lexus leaves every service appointment cleaner than it arrived — complimentary exterior wash and interior cleaning, every time.

Pickup & Delivery

Can't come to us? We'll come to you. Home or office pickup and delivery for service appointments keeps your day on track.

National Service History

Your vehicle's complete maintenance history is stored in a national Lexus database, accessible at any Lexus dealer nationwide.

Lexus of Ann Arbor

Ready to Experience It for Yourself?

Whether you're shopping for a new Lexus, exploring L/Certified options, or booking a service appointment — our team is here, ready to make it exceptional.